Responsible disclosure

Security is our job; so is securing our own house.

We take the security of this site and our services seriously. If you're a security researcher and find a vulnerability, we'd appreciate a responsible report.

How to report

Write to soporte@lotek.cr with the subject "Security report". Please include:

  • A description of the vulnerability and its potential impact.
  • Steps to reproduce it.
  • Any proof of concept that helps us understand it.

Our commitment

  • We acknowledge your report within a reasonable time.
  • We work on the fix and keep you informed.
  • We won't take legal action against good-faith research that respects this policy.

What we ask

  • Don't access or modify data that isn't yours.
  • Don't degrade the service (no denial of service).
  • Give us reasonable time to fix before public disclosure.

Security contact information is also published at /.well-known/security.txt.